Shipping & Return

SHIPPING

Since it is a small business, all packages are carefully packed with love and we try to deliver once a week to our partner DPD. Once the package is on its way, you will receive an email and a tracking link. 

The shipping time depends on your home country. 

Shipping costs vary by country and you will see them in the shopping cart at checkout. 

Free Shipping Austria & Germany : from 50€
Free Shipping Rest EU: from 150€ 
Free Shipping Switzerland & USA: from 300€

HOW DOES THE RETURN WORKS? 

You have the right to return or exchange your order within fourteen days from the day on which the package were delivered to you. 

please keep in mind : no return for sale items. 

 

1. If you want to return an item, simply send an email to contact@doubleyouvintage.shop , tell us your order number and the reason for your return. Our customer service will guide you through the quick process.

2. Make sure the items you want to return are unworn, unwashed and neatly folded in the original packaging including all tags for a full refund. Feel free to re-use our packaging to ship your return package.

3. Returns have to be paid by you, the amount depends on the weight and your country. This is between 5-30€ 

4. Once we've received the returned items, we will start your refund process. If you followed the return instructions correctly, the product price costs will be refunded.

 

Switzerland & USA

The Shipping time can be up to 40 days.
Free shipping for orders over €300
€30 shipping for orders under €300

Please note: In countries outside the EU, additional customs duties and import taxes may apply, which are beyond our control. These must be paid by the buyer upon receipt of the shipment.

 

Our customer service is available from monday-friday <3