Shipping & Return
Since it is a small business, all packages are carefully packed with love and we try to deliver once a week to our partner DPD. Once the package is on its way, you will receive an email and a tracking link.
The shipping time depends on your home country.
Shipping costs vary by country and you will see them in the shopping cart at checkout.
Free Shipping Austria: from 50€
Free Shipping Germany: from 150€
Free Shipping Rest: from 250€
HOW DOES THE RETURN WORKS?
You have the right to return or exchange your order within fourteen days from the day on which the package were delivered to you.
please keep in mind : no return for sale items.
1. If you want to return an item, simply send an email to email@example.com , tell us your order number and the reason for your return. Our customer service will guide you through the quick process.
2. Make sure the items you want to return are unworn, unwashed and neatly folded in the original packaging including all tags for a full refund. Feel free to re-use our packaging to ship your return package.
3. Returns have to be paid by you, the amount depends on the weight and your country. This is between 5-15€
4. Once we've received the returned items, we will start your refund process. If you followed the return instructions correctly, the product price costs will be refunded.
Our customer service is available from monday-friday <3